Repair Services
Genesis Telecom Solutions provides component-level repair services for telecom network hardware, supporting thousands of part numbers across more than 100 platforms from over 20 manufacturers.
Our in-house engineering and repair facilities enable network operators to maintain critical infrastructure by restoring failed hardware to full operational condition. Repair services help operators extend the life of deployed equipment while reducing the cost and disruption associated with full hardware replacement.
Why Operators Choose Repair
Telecom networks often rely on mature infrastructure that remains operational long after original manufacturer support has ended. Repair services allow operators to maintain these platforms while controlling operational costs.
Genesis Telecom Solutions helps operators:
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Restore failed hardware quickly
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Extend the lifecycle of deployed equipment
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Maintain spare inventory for critical platforms
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Reduce the cost of replacement hardware
Engineering Repair Capabilities
Our engineering team uses advanced diagnostic and repair technologies to identify and resolve complex electronic failures.
Advanced Circuit Board Diagnostics
Using JTAG / Boundary Scan technology, our engineers can isolate and diagnose complex circuit board faults.
Reverse Engineering
Using ScanCAD schematic capture tools, we perform reverse engineering when original schematics are unavailable, enabling repairs for legacy and unsupported hardware.
Precision BGA Replacement
We perform Ball Grid Array (BGA) device replacement using specialized equipment designed for high-density electronic components.
X-Ray Inspection
Our X-ray inspection systems allow technicians to analyze solder joints and internal connections that are not visible through traditional inspection methods.
System-Level Testing
All repaired hardware undergoes system-level validation testing with traffic simulation, ensuring reliable performance in real-world network environments.
Quality Assurance
All repairs are performed by experienced technicians following rigorous engineering procedures.
Genesis Telecom Solutions maintains:
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IPC 7711 / 7721 certified technicians
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TL9000 certified processes
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ISO 9001 quality standards
These certifications ensure that all repair processes meet strict telecommunications industry quality requirements.
Engineering Change Order (ECO) Support
Genesis Telecom Solutions also supports Engineering Change Orders (ECO), allowing hardware updates and modifications to accommodate evolving technical requirements.
Supporting Telecom Infrastructure Since 2007
For nearly two decades, Genesis Telecom Solutions has helped network operators maintain reliable infrastructure by restoring failed hardware and extending the useful life of deployed equipment.
Have Any Questions?
Engineering Solutions tailored to meet the needs of our customers.
Frequently Asked Questions
How does third-party support compare to OEM support?
Genesis Telecom Solutions provides engineering expertise and lifecycle services designed to complement or extend OEM support. Many operators use third-party support to maintain legacy infrastructure and reduce operational costs while maintaining network reliability.
How do you ensure the reliability of repaired hardware?
What level of engineering expertise do your technicians have?
Can Genesis support hardware that is no longer supported by the original manufacturer?
Yes. One of our core areas of expertise is supporting mature and legacy infrastructure that has reached end-of-support status with the OEM.
Can Genesis work alongside our existing OEM support contracts?
Yes. Many operators use Genesis Telecom Solutions alongside OEM support agreements to provide additional flexibility and support for legacy infrastructure.
How do you maintain access to spare components for older hardware?
Through our global sourcing network and extensive inventory, we maintain access to a wide range of telecom components across multiple manufacturers. Many of our customers have active asset recovery agreements with Genesis which gives us access to legacy hardware.
How do you verify hardware compatibility across different network environments?
Our engineers validate hardware functionality and compatibility through testing and verification procedures prior to shipment.
What types of network operators typically work with Genesis?
Our customers include telecom carriers, fiber infrastructure providers, enterprise networks, and data center operators worldwide.
How can third-party lifecycle services help extend the life of network infrastructure?
Lifecycle services such as repair, spares management, and technical support allow operators to maintain deployed infrastructure longer while avoiding unnecessary capital upgrades.
What happens if repaired equipment fails after installation?
All repairs are covered by our bumper-to-bumper warranty, ensuring equipment functionality and reliability.
How does Genesis ensure quality across multiple manufacturers?
Our engineers follow standardized diagnostic, repair, and validation procedures regardless of manufacturer platform.
How do operators typically engage Genesis Telecom Solutions?
Operators typically engage Genesis for repair services, lifecycle support, spare hardware programs, and technical assistance to support deployed infrastructure.
Customers we have worked with
We work with more than 200 customers globally
