Repair

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Repair Services

Genesis Telecom Solutions offers comprehensive in-house, component-level repair capabilities, supporting thousands of part numbers across over 250 platforms from more than 40 OEMs. Our advanced repair solutions help end users extend the life of their legacy hardware, making repair a cost-effective complement to refurbished equipment supply.

Why Choose Our Repair Services?

Fast Turnaround & High Success Rate
With a quick turnaround time and a proven high repair success rate, our repair services are ideal for maintaining and maximizing the value of your legacy telecom hardware.

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Our Capabilities Include:

Advanced Circuit Board Diagnostics
Equipped with JTAG/Boundary scan technology, we can efficiently identify and resolve complex circuit board issues.
Reverse Engineering Expertise
Utilizing ScanCAD for schematic capture, we offer reverse engineering capabilities to support even the most intricate repair needs.
Precision BGA Replacement
We provide Ball Grid Array (BGA) device replacement, ensuring high-quality repairs for sophisticated electronic components.
X-Ray Technology
Our X-ray capabilities allow us to perform thorough inspections, ensuring the integrity and functionality of repaired components.
System-Level Testing
Our technicians conduct system-level testing with traffic simulation, validating performance in real-world conditions.
Certified Technicians and Facilities
- IPC 7711/7721 certified technicians ensure top-quality repairs.
- Our facilities are TL9000 & ISO 9001:2008 certified, underscoring our commitment to quality and reliability.
Engineering Change Order (ECO) Capabilities
We support Engineering Change Orders, allowing for efficient updates and modifications to meet evolving technical requirements.

Have Any Questions?

Engineering Solutions tailored to meet the needs of our customers.

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Frequently Asked Questions

Does your company provide a warranty on hardware sales & repairs?

We offer a bumper-to-bumper warranty on all equipment sales & repairs. The length of the warranty varies depending on the customer’s needs; however, our standard is 1 year.

What is a bumper-to-bumper warranty?

The warranty covers the entire board and is not specific to the component being replaced. For example, if we replace an optical transceiver, and the board fails within the warranty period, and the problem is with a different component, then it is still covered under warranty.

Do you test the hardware you sell?

We have in-house test and repair capability covering thousands of part numbers. The hardware we sell is closely correlated with our test capabilities, so we test much of the hardware we sell.

What is your turnaround time on repairs & hardware sales

Our average turnaround time on repairs is 16 business days & 1 day for hardware sales

Do you offer a testing-only service?

Yes, our average turnaround is 3 days

I need a part number that has a particular firmware or software release. Can you provide that?

We have the capability in-house to check firmware and software and copy/program the boards in most cases, so there is a good chance we can meet your needs, however, if would be on a part-by-part basis.

Do you carry out 100% of repairs in-house or do you outsource some?

We have the in-house capability to replace any type of component including ball grid array parts. We also have deep capabilities around fiber optical component replacement which includes PMD fiber, so we carry out all repairs in-house.