Genesis Telecom Solutions

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+1 214-906-8253

Asset Recovery (ITAD)

Asset Recovery Services
Asset Recovery (ITAD)
Due to our global sourcing reach, as well as our eCommerce & re-marketing capabilities, we can be a strong strategic partner to end users when it comes to extracting value from unused network assets such as decommissioned systems and surplus/unused spares.
Assets are warehoused, inventoried, and then re-marketed, providing the end user with an added source of revenue on those assets which helps offset hardware upgrade costs and helps the end user meet sustainability goals.
We can also carry out the decommissioning work onsite at customers’ cell sites, central offices, and exchange or data centers.
Our asset recovery programs include consignment arrangements or outright purchase of assets.
Our company owns 45,000 sqft of high-quality warehouse and light industrial space in Plano Texas so we are well-positioned to take on large projects.
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Have Any Questions?

Engineering Solutions tailored to meet the needs of our customers.

Frequently Asked Questions

Does your company provide a warranty on hardware sales & repairs?

We offer a bumper-to-bumper warranty on all equipment sales & repairs. The length of the warranty varies depending on the customer’s needs; however, our standard is 1 year.

What is a bumper-to-bumper warranty?
The warranty covers the entire board and is not specific to the component being replaced. For example, if we replace an optical transceiver, and the board fails within the warranty period, and the problem is with a different component, then it is still covered under warranty.
Do you test the hardware you sell?
We have in-house test and repair capability covering thousands of part numbers. The hardware we sell is closely correlated with our test capabilities, so we test much of the hardware we sell.
What is your turnaround time on repairs & hardware sales

Our average turnaround time on repairs is 20 business days & 1 day for hardware sales

Do you offer a testing-only service?

Yes, our average turnaround is 3 days

I need a part number that has a particular firmware or software release. Can you provide that?
We have the capability in-house to check firmware and software and copy/program the boards in most cases, so there is a good chance we can meet your needs, however, if would be on a part-by-part basis.
Do you carry out 100% of repairs in-house or do you outsource some?

We have the in-house capability to replace any type of component including ball grid array parts. We also have deep capabilities around fiber optical component replacement which includes PMD fiber, so we carry out all repairs in-house.

What courier delivery options do you offer?

We have accounts with UPS, FedEx, and DHL

What payment methods do you accept?

We accept all major credit cards, Paypal, ACH, and wire transfers. We can offer net terms to repeat customers with business references.