Genesis Telecom Solutions

Your Partner in Telecom Hardware Maintenance & Cost Savings
Providing essential aftermarket services to telecom carriers, designed to extend the life of your equipment and deliver substantial cost savings.

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Industries We Serve

150+ years of combined industry
experience.

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Customers we have worked with

We work with more than 200 customers globally.

Testimonials

Engineering solutions tailored to meet the needs of our customers.

Know Our Company

Leadership Team has over 150 years of combined industry experience

Helping end users recover cost on unused and decommissioned network assets

Solving our customer’s problems in relation to out-of-warranty and legacy hardware is at the core of what we do.

We help telecom carriers drive cost savings from network maintenance through a suite of aftermarket services all designed to extend the life of legacy hardware

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Engineering Solutions tailored to meet the needs of our customers.

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Our Services

We are one of the worlds leading providers of telecom equipment
aftermarket services

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Supply

With an inventory of over 100,000 parts covering many manufacturers, coupled with global sourcing capabilities, we can be a great resource when it comes to new and refurbished telecom equipment
supply.

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Repair

We have extensive in-house component-level repair capabilities on thousands of part numbers covering
over 250 platforms from more than 40 different OEMs.

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Asset Recovery

Due to our global sourcing reach, as well as our eCommerce & re-marketing capabilities, we can be a strong strategic partner to end users when it comes to extracting value from unused network assets such as decommissioned systems and surplus/unused spares.

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Technical Support

Customers who have repair contracts with us can leverage our deep in-house engineering knowledge of various legacy systems and obtain remote support to resolve network issues around hardware, software, firmware, and configuration issues, further driving cost savings from network operations.

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Retrofitting

Hardware retrofitting and re-engineering is the process of replacing older board components with modern drop-in replacements, thus extending the life of the hardware.

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We have over 100,000 parts in stock from more than 40 different manufacturers

We help telecom carriers drive cost savings from network maintenance through a suite of aftermarket services all designed to extend the life of legacy hardware.

Frequently Asked Questions

Does your company provide a warranty on hardware sales & repairs?

We offer a bumper-to-bumper warranty on all equipment sales & repairs. The length of the warranty varies depending on the customer’s needs; however, our standard is 1 year.

What is a bumper-to-bumper warranty?

The warranty covers the entire board and is not specific to the component being replaced. For example, if we replace an optical transceiver, and the board fails within the warranty period, and the problem is with a different component, then it is still covered under warranty.

Do you test the hardware you sell?

We have in-house test and repair capability covering thousands of part numbers. The hardware we sell is closely correlated with our test capabilities, so we test much of the hardware we sell.

What is your turnaround time on repairs & hardware sales

Our average turnaround time on repairs is 16 business days & 1 day for hardware sales

Do you offer a testing-only service?

Yes, our average turnaround is 3 days

I need a part number that has a particular firmware or software release. Can you provide that?

We have the capability in-house to check firmware and software and copy/program the boards in most cases, so there is a good chance we can meet your needs, however, if would be on a part-by-part basis.

Do you carry out 100% of repairs in-house or do you outsource some?

We have the in-house capability to replace any type of component including ball grid array parts. We also have deep capabilities around fiber optical component replacement which includes PMD fiber, so we carry out all repairs in-house.