Year Experience
About Genesis
Trusted by Over 200 Clients Worldwide
Genesis Telecom Solutions is a global leader in telecom equipment repair, specializing in fiber optic hardware for core and access fixed networks. Our expertise spans a range of technologies—including DWDM, IP, MPLS, SONET/SDH, Ethernet, BPON, and GPON—allowing us to provide comprehensive support for modern telecommunications infrastructure.
Our Mission: Extending the Life of Telecom Hardware
We offer a full suite of services designed to maximize the lifespan of legacy hardware, resulting in significant cost savings for network operators. Maintaining and optimizing your network equipment, we help reduce downtime and ensure reliable network performance. With our commitment to excellence, Genesis Telecom Solutions is a trusted partner for telecom operators around the globe.
Asset Disposition & Recovery Services
In addition to repair, we provide asset disposition and recovery services, helping network operators recover value from obsolete hardware. We’re proud to support clients in meeting their sustainability goals by facilitating responsible hardware disposal and refurbishment. When manufacturers discontinue equipment, we step in as a reliable alternative for ongoing maintenance and support, ensuring your network continues to operate seamlessly.
Your OEM Alternative for Cost-Effective Network Solutions
Genesis Telecom Solutions is also a cost-effective alternative to Original Equipment Manufacturers (OEMs), offering support and maintenance for hardware that remains in service. By choosing us, clients can realize substantial savings on network upkeep, without compromising on quality or performance.
Global Presence, Local Expertise
Our North American headquarters is strategically located in Dallas, Texas—at the heart of the Telecom Corridor—with an office in Toronto, Ontario. In Europe, our operations are based out of Dublin, Ireland. This global presence enables us to deliver exceptional service and rapid support to clients worldwide.
Contact Us Today
Discover how Genesis Telecom Solutions can help extend the life of your telecom hardware and enhance your network’s reliability
Timeline
April 2010
The company was founded in Richardson Texas, as Sity Repair LLC, under the umbrella of Sity Communications Inc
October 2014
January 2015
January 2023
Rebranded and spun out as Genesis Telecom Solutions under new ownership
Why Choose Genesis Telecom Solutions
A Global Leader in Telecom Equipment Aftermarket Services
Genesis Telecom Solutions is one of the world’s foremost providers of telecom equipment aftermarket services. With over 150 years of combined industry experience, our team has partnered with some of the largest global network operators, delivering exceptional service and support.
Unmatched Expertise and In-House Capabilities
Our in-house testing and repair facilities are equipped to handle hundreds of telecommunications platforms and thousands of part numbers, spanning both wireline and wireless technologies. This broad capability means that when you choose Genesis Telecom Solutions, you’re getting services backed by extensive expertise and state-of-the-art facilities. We stand behind every product and service with a warranty that reflects our commitment to quality and reliability.
Industries We Serve
We are proud to support a diverse range of industries, offering tailored solutions to meet each sector’s unique needs:
- Telecom Carriers
- Internet Service Providers (ISP)
- Internet Exchanges (IX)
- Wireless Internet Service Providers (WISPs)
- Cable Operators
- Submarine Cable Operators
- Data Centers
- Enterprise Connectivity Providers
- Dark Fiber Providers
- Utilities
- Government & Private Networks
With our industry-specific expertise, Genesis Telecom Solutions is equipped to address the challenges of today’s telecom landscape. Whether you operate a global network or a private system, we have the knowledge and resources to support your business.
Experience the Genesis Advantage
By partnering with Genesis Telecom Solutions, you gain a trusted advisor who is dedicated to extending the life and enhancing the performance of your telecom equipment. Reach out to us today to explore how we can support your network’s success.
Successful Repairs
Customers Globally
Years of Experience
Global Locations
Leadership Team
Our Leadership Team has over 150 years of combined
Industry Experience
With over 17 years of experience in the Telecommunications industry, Karl started his career at IBM in Dublin before moving to CTDI in Canada as a Test Engineer, where he spent several years before founding Genesis. A native of Dublin, Ireland, he graduated with a degree in Electronic Engineering from Technological University Dublin in 2005.
Bill has 40 years of engineering experience in the telecommunications industry. He graduated from the University of Texas at El Paso starting his career as a software engineer at Haliburton before spending over a decade at Alcatel-Lucent. Bill spent 19 years at Wind River before joining Genesis Telecom Solutions.
With over 12 years of experience in the telecommunications industry, Libia leads all financial aspects of the operation. Before earning her MBA degree in Managerial Accounting from Texas A&M Commerce in 2013 she had an extensive career in sales of capital equipment in the Food & Beverage industry in North America and the LatAm Region.
Ike has over 40 years of experience in the telecommunications industry across a variety of engineering & technical roles. He spent 25 years working at Nortel before joining Genesis Telecom Solutions in 2011.
Mike is a telecommunications veteran with 40 years of experience in the industry. He started his career in technical roles with British Telecom, then moved to Canada joining Mitel Corporation where he worked in technical sales and management positions. He then joined Tellabs Canada serving as Country Manager and VP of sales before joining Genesis.
Cheryl has over 30 years of experience in the telecommunications industry. She holds a degree from the University of Maryland and worked at Nortel for over 20 years before joining Genesis Telecom Solutions in 2014.